Whatever the context (team/organisation/society etc) there are three levels on which a facilitator works:
content
We don't pretend to be experts in everyone's field-but we learn quickly and with humility. We aim constantly to surprise and delight our clients – from Government Departments to Community Groups; from PR Consultancies to Global TV Channels - at the ways in which we tune in to the challenges that they face; to the language that they use and to the questions that need to be asked.
process
Efficiency + Effectiveness = ELEGANCE
energy
This is where the real difference is made.
Good facilitation brings the “right” energy to the group.
Great facilitation extends an invitation to each participant to bring their own best energy to the meeting.